🛠️ Support Hub
🚨 Urgent Assistance
Live Chat
Average response time: 2 minutes
📚 Self-Help Resources
📋 Support Tiers
Plan | Response Time | Coverage | Features |
---|---|---|---|
Basic | 4 business hours | 9AM-5PM M-F | Email support, Knowledge base access |
Premium | 1 hour | 24/7/365 | Phone support, Dedicated engineer, SLA guarantees |
❓ Common Issues
How do I reset my API keys?
Navigate to Account Settings > Security and regenerate keys
Where are my audit logs?
Available in Team Dashboard > Activity History